Customer Case Studies

Pioneering Cardiac Remote Monitoring Integration and Innovation at Montefiore Health System

From PaceArt to Epic-Integrated RhythmSynergy: Montefiore’s Model for Scalable Remote Monitoring

Montefiore partnered with Rhythm to streamline remote cardiac monitoring, achieving 50% greater efficiency and co-developing Epic-integrated innovations that improve outcomes and reduce costs.

  • 6,000+ patients monitored with implantable cardiac devices
  • 12+ years of partnership with Rhythm
  • 50% reduction in repetitive tasks after eliminating PaceArt
  • 11 hospitals & 200+ outpatient sites supported across the health system
  • 7,500+ physicians connected through Epic integration
  • First Epic-integrated client for RhythmSynergy (2019)
  • 0 platform fees and unlimited licenses reduced costs and scaled adoption
  • Industry-first innovation: real-time programmer data sync with Boston Scientific & Biotronik
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    Seamless Transition from PaceArt to Rhythm at Duly Health and Care

    How Duly Health and Care Unified Cardiac Monitoring, Cut Costs, and Improved Patient Outcomes with Rhythm Synergy

    Duly Health and Care migrated 6,000+ patients in just eight weeks with Rhythm, achieving 40% efficiency gains, seamless Epic integration, and significant cost savings—while improving patient outcomes.

    • 6,000+ patients successfully migrated from PaceArt in just 8 weeks
    • 40% efficiency gains from unified in-clinic and remote workflows
    • Thousands saved annually with no platform licensing fees
    • Seamless Epic integration for demographics, scheduling, reporting, and billing
    • Improved patient outcomes with real-time alerts and analytics
    • Scalable solution supporting growth across 140+ clinics

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    Montefiore Medical Center

    HIGH PATIENT ENGAGEMENT, BETTER OUTCOMES

    Montefiore needed a remote management partner that would engage more patients and enhance care, while also freeing up internal resources for other patient care initiatives. Results from partnering with Rhythm include:

    • 3X more patients engaged in the program
    • $1M billed annually for remote monitoring services
    • 95% transmission scheduling compliance
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