Service

Clinical & admin teams that run your program

Rhythm's CRAT-certified clinical and administrative teams extend your staff — or run your remote monitoring program end to end — so your team can focus on patients.

CRATCertified clinicians, 3+ years device experience
97%+Device connectivity
24/7Coverage options
1.2MTransmissions handled / year
Clinical Services

Expert clinical monitoring

  • CRAT-certified device clinicians, every vendor
  • Alert triage that removes noise and surfaces what matters
  • Vendor-site triage & management
  • Alert escalation to your physicians and staff
  • Billable & alert transmission processing
Administrative Services

Patients connected & on schedule

  • New-implant enrollment & monitor orders
  • No-show management & rescheduling
  • Disconnected-monitor troubleshooting & reconnection
  • SMS, branded caller ID & automated patient letters
  • Connectivity monitoring & proactive outreach
Customized to your clinic

We adapt to you — not the other way around

We meet your team where you are and work the way you already manage your patients. From branding to protocols, everything is configurable.

Custom clinical alert protocols

Your protocols, your alerts

Define your own alert protocols and notifications so the right people are alerted the moment something needs attention — and can act immediately.

  • Alerts built on your clinic's protocols, not vendor defaults
  • Real-time notifications so your team acts immediately
AI-generated alert summary surfacing what needs attention
Custom report templates

Reports in your format, ready to act on

Customized summary report templates mean your team sees the data exactly the way you want it — formatted to be the most actionable for your workflow.

  • Summary templates built to your spec
  • Data presented for fast, confident action
A summary report formatted to the clinic's template
Branding & Branded Caller ID

Your brand on every patient touchpoint

Complete control of your branding — and a branded caller ID that shows your clinic's name, so patients recognize the call and pick up.

  • Branded caller ID to lift answer rates
  • Your name and look across every channel
Branded caller ID — a verified call showing your clinic's name
Custom admin journeys

Outreach built around your patients

Design multi-channel journeys across voice, SMS, email and direct mail — tuned to how and when your patients actually respond.

  • Event-based, multi-channel outreach
  • Tailored to your patient population
Custom multi-channel patient outreach journey builder
On-demand or fully managed

A true extension of your team

Use Rhythm's team for short-term coverage, business-hours support, or a fully managed program — mix the layers you need.

See how it's structured
See it for your program

Extend your team with Rhythm