What the agents do
Put the repetitive, high-volume outreach on autopilot — across voice and SMS.
Reconnect patients automatically
The moment a monitor goes dark, an AI agent calls and texts the patient to walk them through reconnection — handling the toughest setups on any home monitor, without tying up your staff.
- Improve connectivity by roughly 30%
- Far less staff time spent chasing connectivity
Make no-shows a thing of the past
Agents proactively call and text patients so they transmit on time — every reminder placed on schedule, 24/7, at a fraction of the cost of a staffed phone room.
- Up to 80% lower cost to serve
- An agent available around the clock
Verify insurance before the claim
Agents collect and confirm insurance updates proactively, so the most accurate information is on file before you submit a remote-monitoring claim — heading off denials before they happen.
- Proactive insurance & demographic verification
- Fewer billing errors and rejected claims
A branded line patients trust
Every agent calls and texts from a number branded to your clinic, so patients know who's reaching out and answer — resolving issues like disconnected monitors in half the time.
- Higher answer rates from a recognized number
- Disconnects resolved in roughly half the time
