For Patients

Your remote monitoring, made simple

Remote monitoring helps your care team keep an eye on your heart device — without extra trips to the clinic. Here's what to expect and how to get help when you need it.

How it works

Care that happens in the background

1 · Your device transmits

Your home monitor or app sends device data securely — most of the time, automatically.

2 · We review it

Rhythm's certified clinical team helps your clinic review transmissions and flag anything that needs attention.

3 · Your doctor stays informed

Your care team gets the information they need to keep your treatment on track.

Need something?

We're here to help

Pay a bill

Securely view and pay your bill through our patient billing portal.

Pay a bill →

Help with your monitor

Having trouble with your home monitor or connection? Our team can walk you through it.

Call 888-948-7884 →

Update your information

Moved, changed your phone number, or have new insurance? Let us know so we can keep your care on track.

Contact us →
Common questions

Patient FAQ

What is remote monitoring?

Your cardiac device (like a pacemaker, defibrillator, or loop recorder) can send information to your care team without an office visit. Rhythm helps your clinic receive and review that information so your doctor stays informed.

Do I need to do anything every day?

Usually not. Most home monitors work automatically once set up. We may occasionally reach out if a scheduled transmission is missed or your monitor goes offline.

What if my monitor is unplugged or offline?

It happens. If we notice your monitor has stopped sending data, we may call or text you to help get it reconnected — often in just a few minutes.

Is my information secure?

Yes. Rhythm is HITRUST r2 certified, SOC 2 Type II, and HIPAA compliant, with strict safeguards protecting your health information.

Does this replace my doctor visits?

No. Remote monitoring works alongside your regular care. Your doctor decides how often you need in-person visits.

Talk to a person

Questions about your monitoring?

Our patient support team is happy to help.