The Truth About Remote Patient Monitoring

Paul Dewey, M.D., Internal Medicine

One Practice’s Experience with Patient Engagement, Efficiency, and Reimbursement

We’ve spoken to hundreds of physicians and administrators across the country about implementing remote patient monitoring (RPM) programs, and all have asked us the same question at some point during our conversations: Will RPM really have an ROI for my practice?

We always reply with the same answer: It will—as long as you have the right partner.

Implementing an RPM program alone is time consuming and extremely complex. It will take several months to get the initiative off the ground, combined with the challenge of device purchasing, storage, logistics, technical support, etc. Going it alone will likely require you to allocate at least one full time staff member to address program implementation, and additional staff to manage the program after launch.


Implementing an RPM program with a strong partner, however, is surprisingly simple—and it will result in enhanced patient engagement which is required to achieve expected reimbursement and improved clinical outcomes. In fact, our partners are experiencing excellent clinical and financial results within  two to three months of getting started. 

But you don’t need to take our word for it. To hear directly from other practices about the clinical benefits RPM is providing, check out our recent clinical case study featuring a solo cardiology and internal medicine practice in Franklin Square, New York. 

Read more to learn about the results at Gateway Family Health Clinics located in Moose Lake, Sandstone and Hinckly, Minnesota.  

The most effective RPM partners will:

  • Manage the vast majority of your alerts, reducing the noise and burden for your staff and physicians.
  • Generate additional revenue by helping you maximize the reimbursement potential of your program.
  • Oversee program management, including patient identification, enrollment, and device identification, shipment, training, and troubleshooting.

Here are some of the exciting ROI findings:

Patient engagement:

Over a seven month period (May 2022 to November 2022), the number of patients engaged in the program increased by 198% (from 118 to 352).


The number of RPM alerts escalated to physicians has been extremely low. During this period Rhythm was able to address nearly 97% of all alerts. With such a high degree of intercepted and triaged alerts you can be sure you have found the right RPM partner, and that any escalated alerts are clinically valid. 


  • Over the 7-month period, the practice has gained approximately $40,000 in additional reimbursement as a result of the RPM program. It is projected that if the number of patients enrolled remains steady at approximately 350, the practice could gain an additional $75,000 annually. This is a conservative number, however, as the number of patients enrolled in the program is also forecasted to grow over time. Rhythm is also ensuring the practice obtains optimal RPM reimbursement from its efforts, helping the practice maximize its potential revenue from the RPM program per month. 
As Gateway’s experience shows, RPM—even at the initial stages—can provide significant benefits for practices. The right partner can provide an easy RPM solution that leads to a high ROI across multiple measures. While clinical outcomes related to the program are not yet available for release (they will be released shortly), the team at Gateway Family Health Clinic says they’ve experienced significant improvements since implementing the program.

Wondering how much your practice could gain from effective remote patient monitoring?