Health systems and practices are deploying remote monitoring devices and services in dramatically increasing volumes such that the market is projected to triple by 2027. As of 2022, the leading use case for such monitoring is cardiovascular diseases, at 39% of the overall market.
“Remote cardiac monitoring has become the norm for patients with heart diseases,” according to the Research and Markets report predicting the market will triple. “An increase in the prevalence of cardiovascular diseases is one of the factors driving the demand for cardiac monitoring devices.”
Earlier this month, in fact, The Heart Rhythm Society outlined the key benefits of third-party support for remote cardiac monitoring: enhanced efficiency and reduced burnout, timelier transmission reviews and improved care quality, and enhanced billing and revenues.
With the number of individuals who have heart disease, many companies are bringing to market cardiac remote monitoring solutions – which makes choosing the ideal company to align with increasingly difficult.
Avoiding the following five mistakes will steer health system and medical practice leaders in the right direction:
- Failing to align with a cardiac remote monitoring company built on both clinical and technical expertise
- Deploying too many disparate point solutions
- Neglecting to improve the patient experience
- Overlooking clinical workflows
- Missing revenue opportunities
Failing to Align with a Cardiac Remote Monitoring Company Built on Both Clinical and Technical Expertise
When selecting a partner for cardiac rhythm management, it’s important to ensure that the organization is not just a device manufacturer or technology company. Having healthcare expertise is critical to understanding the problems caused by fragmented point solutions, negative patient experiences, the complexity of clinical workflows and where practices can miss revenue opportunities.
A best-in-class cardiac rhythm monitoring company requires clinicians, engineers and support staff – all seasoned in healthcare.
“With Rhythm CRM, I get a proven partner with a track record of seamlessly migrating customers’ workflows and boosting their scheduling compliance.” – Rhythm Management Group customer
Deploying Too Many Disparate Point Solutions
Point solutions can be valuable tools for monitoring cardiac patients but only up to a certain point – and then what commonly results is a mess of incompatible data sets that health systems and practices cannot use effectively.
What medical groups really need is a flexible tech-enabled service model with integration capabilities to ensure that clinicians can access all the appropriate data about patients where and when they need to.
Neglecting to Improve the Patient Experience
Even with the ideal partner and a tech-enabled service model in place, practice leaders that do not focus on selecting tools specifically designed to make the patient experience better are destined to see those offerings go unused. That lack of utilization means the practice is losing out on engagement, data and the opportunity to achieve better outcomes.
Delivering patient experiences that help people manage their cardiac rhythms creates new opportunities to increase enrollment, engagement and retention. Having a more engaged patient population, in turn, enables practices to leverage that base to drive business value.
“I benefit from greater operational efficiency, reduced costs, and less burden placed on my staff. Most importantly, my patients experience better care as a result.” – Rhythm Management Group customer
Overlooking Clinical Workflows
Today’s clinical workflows can be downright burdensome. Clinicians need more agile tech-enabled cardiac rhythm management services that are both efficient to use and connect easily to patients. Establishing such connectivity with patients improves compliance and adherence.
For health systems and medical practices that use device management tools in conjunction with an EHR, Rhythm enables efficient workflows at 90% connectivity and compliance.
Missing Revenue Opportunities
Partnering with a company that lacks adequate healthcare expertise, choosing disjointed point solutions and not focusing on patients and clinical workflows can all lead to missed revenue.
Tech-enabled services for remote cardiac monitoring can help health systems and practices capture revenue with capabilities for scheduling compliance, improving patient engagement rates, more effective billing and working with Medicare and commercial health plans.
“I feel relieved knowing that my remote clinic is in good hands, which frees me to spend time addressing other areas of need.” – Rhythm Management Group customer.
Why Even More Cardiac Rhythm Management is Needed
With the U.S. Centers for Disease Control and Prevention ranking heart disease as the leading cause of death (nearly 1 in every 5 deaths is from heart disease) and researchers tracking its continual rise in prevalence across the last 30 years, the need for medical practices to remotely monitor more patients with cardiac conditions is going to increase as well.
As that need continues to expand, health system and medical practice leaders looking to replace an existing cardiac rhythm management solution or implement an entirely new tool would be smart to avoid the above mistakes of not aligning with a partner such as Rhythm Management Group that brings healthcare and technical expertise, opting for point solutions, neglecting to improve the patient experience, overlooking clinical workflows and, of course, missing revenue opportunities.
We would love to learn more about how we can support your remote cardiac monitoring needs. Contact us today.