Remote monitoring is no longer optional—it’s a core part of cardiac care. But with so many platforms on the market, how do you know which one will actually make a difference? Many vendors claim to offer seamless solutions, but in reality, they often add complexity rather than removing it.
Beyond the Basics
Many platforms offer basic data transmission. But the real value lies in what happens after the data arrives.
Who's reviewing it?
How quickly?
Can you access everything in one place?
Is your staff spending more time navigating systems than managing patients?
Where Some Platforms Fall Short
- Limited visibility into patient interactions and clinical history
- Fragmented workflows that require multiple systems to complete one task
- Lack of timely support for transmission reviews
- No integrated administrative or clinical team to manage workload
What Makes a Platform Exceptional
- Seamless integration with your EHR
- Visibility into every patient touchpoint (calls, notes, interventions)
- Flexible support models: platform-only, full service, backlog support
- Dedicated clinical teams who act as an extension of your staff
- Transparent turnaround times and actionable reporting
A 2025 Checklist for Practices
Before choosing a platform, ask:
- Can this scale with our needs?
- Will it reduce or increase our team’s workload?
- How fast is their clinical response time?
- What outcomes can they show?
- Do they offer tailored support for billing, documentation, and staffing?
Choosing a remote monitoring platform is a strategic decision. It impacts your revenue cycle, your staff's daily workload, and most importantly, your patients. Not all platforms are created equal—and the difference shows up in your workflow, your billing, and your clinical outcomes.