Clinical Operations Manager
Shani currently manages the clinical operations and personnel.
Prior to Shani’s role as the clinical operations manager, she worked as a Senior Technical Service Specialist whose duties included supporting device implant procedures, covering in-clinic patient follow-up, customer relationship management, and mentoring new clinicians.
Shani’s prior career path includes working for St. Jude Medical as a Direct Sales Representative and in other roles starting in 2005. She has worked in a variety of clinical and sales areas where she successfully increased market share by managing customer needs and desires. Additionally, Shani supported patient compliance protocols and developed service management strategies.
Shani holds a Master of Biotechnology and a Bachelor of Science Degree in Genetics from Texas A&M University. Shani is also a Certified Cardiac Device Specialist (CCDS) by IBHRE.
Shani resides in Waco, Texas with her husband and three children.